Retail Management for Amazon
Selling on Amazon brings with it a multitude of new retail management processes that must be mastered. Even with the appropriate know-how, overcoming these challenges can often be very time-consuming. Poor execution or neglect can result in product suspensions, and in the worst case, even the suspension of entire marketplaces or even accounts.
Work with a professional Amazon agency to ensure your retail management is in good hands . At Blankspace, we help you optimize operational processes and map them as your co-pilot for Amazon, allowing you to focus on core areas such as product development and procurement.
Wir übernehmen das tägliche Retail Management auf Amazon, meistern die Herausforderungen, die bei der Zusammenarbeit mit Amazon auftreten, und legen den Grundstein für Ihren langfristigen Erfolg auf dieser Plattform.
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All-in-one? Learn more about our co-pilot service
“With Co-Pilot Support, we provide our business partners with our expertise and enable them to focus on core topics such as product range expansion, product quality, and procurement. Performance-based compensation provides the right incentives for a long-term, successful collaboration . There’s no more efficient way to grow your Amazon business.”
Julian Wächter Managing Director
The Blankspace Difference – Why we are your No. 1 SEO agency for Amazon
As an owner-managed Amazon agency, we follow the “Your business is our business” approach. This not only means sharing our proven Amazon retail management processes with you, but also our commitment to continuous improvement. Our goal is to work with you to successfully position your brand on Amazon over the long term. Therefore, we are not a conventional Amazon retail management agency that stops working after a set number of hours. We always give 150%.
What can you expect from us in Retail Management for Amazon?
Long-term perspective instead of short-term thinking Risk-taking & performance-based compensation Partnership-based interaction Focus on Amazon Start-up SpeedFind out how we, as an Amazon-focused agency, can positively influence your operational processes
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In the area of retail management for Amazon, we can look back on a diverse portfolio of clients and projects that we have supported with our versatile expertise. Please take a look at our references , which showcase some of our greatest successes.
Working with a diverse client portfolio, we’ve encountered various operational issues that required collaboration with Amazon’s customer service. We understand the challenges involved in successfully communicating with them and have a dedicated database of case templates that have led to success in the past. In addition to our own internal resources, we have a large network of people who work or have worked at Amazon, which often allows us to resolve issues faster than usual.
The focus here is on the customer’s expectations. The product offered should meet the customer’s expectations. Therefore, it is important that the product description and images are honest so that customers know what product they are buying and what quality it will be. It is also important to ensure realistic delivery times and work with a reliable shipping partner to ensure that products are delivered on time and in good condition.
Fast, efficient customer service that answers questions promptly can also help prevent negative product reviews on Amazon. Showing understanding for customer problems and offering helpful solutions are key to success. Should delivery delays or other problems arise, it’s important to inform customers proactively. Good, transparent communication prevents customer disappointment.
Customer reviews should always be monitored so that problems can be addressed early. This process can be very time-consuming and is best handled by an agency with an Amazon focus.
It always depends on the specific case. If your account has been blocked, we first need to investigate the cause. Then, you must submit an appeal, including the steps you’re willing to take to avoid this mistake in the future. Depending on the processor who receives the appeal, the unblocking process may take several steps. Fortunately, in addition to appeal templates, we also have direct contacts in the various Amazon marketplaces and can usually resolve issues quickly.